I’d recommend HBS Systems to any equipment dealer, it’s a great system that not only saves time but also decreases errors and allows our team to improve upon customer service by providing real-time information within the software.

The integration of each facet of the dealership: sales, parts, and service. This software allows us to keep track of sales orders, daily parts orders, and customer work-in-process in real-time. We have been on the system for many years and it keeps improving with the dealership personnel in mind. It has also helped increase our efficiency which has led to much better bottom-line profitability for the dealership.

The accounting system is pretty intuitive. I like how well it integrates with our parts suppliers to keep up with inventory and pricing. I like the e-docs feature and use that all the time.

If you are looking for a DMS, call HBS Systems. They provide the best response time and solution-based service of any company I’ve done business with! SupportNow customer service is to be applauded for their response time and they treat our employees with respect when correcting an error.

As a long-term 25-year customer of HBS Systems, we were happy with the software; however, we were lured away from a competitor with a smoke-and-mirrors sales pitch. After switching to the competitor software, it only took about 6 months to figure out we had made a mistake and we switched right back to HBS Systems.

Great customer service and support!

I know hosting training offices in both the US and Canada is not cheap, but it sets your company apart. With the support, HBS Systems provides, I do not have a worry in the world.

HBS is easy to use with an intuitive interface and help is always one phone call away. They can remote access the system to see any problems and get them fixed quickly. It also integrates with our main vendor(s) for pricing and inventory. I’ve been using HBS since day one; however, many of our employees have used other dealership management systems and prefer HBS.

Quick response when we have an accounting question. Best customer service with great people who are always ready to help.

The functionality of the system is very user friendly. The product support team is great and helps the ease of use with the software.

We were impressed with HBS Systems when we made a request specific to our dealership. Their team expedited the programming process to upload a short-notice store addition into the business system. I’d recommend to any dealership to take take a look at HBS Systems.

It has saved me hundreds of hours on the John Deere statement reconciliation alone. The automatic pricing updates improve accuracy saving us time and money.

HBS Systems provided system update training live at the dealership with our team to train us. The service after implementation has been amazing as well. The team is very quick to answer support questions and concerns.

When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

They answer all of our questions regardless of how many times we have to ask them. Sincere thanks for all your work on behalf of the dealers you serve. Keep listening to what your dealers are telling you they need.

We’ve used HBS Systems for decades! We carry both Kubota and AGCO and the integration with those manufacturers saves us so much time and money. When it comes to your business system, you get what you pay for. Everyone is worried about the dollars and cents; however, other dealers we know who don’t use HBS don’t have the capabilities we do – costing them more in the end. The team is great to work with too! It’s nice to have long-term knowledge and experience to support us.

HBS Systems customer service is over the top. They have provided training to our team to train new employees and I’d recommend any dealership to look at HBS.

HBS Systems is easy to use. It’s easy to look up parts and whole goods, saving us time and money.

It’s been a great partnership and I’d recommend HBS Systems to any dealership. Our inventory is not your normal control system for our equipment sales. We did not want it set up on the “units” side. The HBS Systems team listened to our concerns and assisted in setting it up as we wished on the “parts” side, and it works.

HBS worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.