It’s been a great partnership and I’d recommend HBS Systems to any dealership. Our inventory is not your normal control system for our equipment sales. We did not want it set up on the “units” side. The HBS Systems team listened to our concerns and assisted in setting it up as we wished on the “parts” side, and it works.

The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.

HBS is easy to use with an intuitive interface and help is always one phone call away. They can remote access the system to see any problems and get them fixed quickly. It also integrates with our main vendor(s) for pricing and inventory. I’ve been using HBS since day one; however, many of our employees have used other dealership management systems and prefer HBS.

If you are looking for a DMS, call HBS Systems. They provide the best response time and solution-based service of any company I’ve done business with! SupportNow customer service is to be applauded for their response time and they treat our employees with respect when correcting an error.

HBS worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.

The training we received in August was well worth every penny. Lots of new info that we learned and ways to be more efficient. Best training I have been at.

The team is easy to do business with and always a phone call away. If I ever do have a problem, it’s resolved. We’ve used HBS Systems since 1994 and I don’t see us ever switching.

HBS Systems’ customer service is always there to answer our call and fix any problems we encounter.

I’d recommend HBS Systems to any equipment dealer; it’s a great system that saves time, decreases errors, and allows our team to improve upon customer service by providing real-time information within the software.

Scarlett is amazing! She answers all my questions and always provides the help I need and provides excellent Customer Service! I loved my training with Scot.