When we call, we get great customer service. Even if you call in with a “weird” question, if the support team doesn’t know the answer, they will seek it out rather than just pass over it.

The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.

HBS Systems worked with me to get everything set up in a way that works best for us with new hardware. They even sourced and ordered parts that are unusual for us. Any dealer looking for a DMS should call HBS Systems.

HBS Systems customer service is over the top. They have provided training to our team to train new employees and I’d recommend any dealership to look at HBS.

HBS is easy to use with an intuitive interface and help is always one phone call away. They can remote access the system to see any problems and get them fixed quickly. It also integrates with our main vendor(s) for pricing and inventory. I’ve been using HBS since day one; however, many of our employees have used other dealership management systems and prefer HBS.

The integration of each facet of the dealership: sales, parts, and service. This software allows us to keep track of sales orders, daily parts orders, and customer work-in-process in real-time. We have been on the system for many years and it keeps improving with the dealership personnel in mind. It has also helped increase our efficiency which has led to much better bottom-line profitability for the dealership.

Whenever I call with a problem, and usually it is a hard one, they always do their best to resolve it and keep me up to date on what is going on.

We’ve used HBS Systems for decades! We carry both Kubota and AGCO and the integration with those manufacturers saves us so much time and money. When it comes to your business system, you get what you pay for. Everyone is worried about the dollars and cents; however, other dealers we know who don’t use HBS don’t have the capabilities we do – costing them more in the end. The team is great to work with too! It’s nice to have long-term knowledge and experience to support us.

HBS systems is a leader in the industry for dealers and is considered by Kubota as the number one qualifying business system to work with their parts programs as well as whole goods and warranty. The functionality, intermingling of departments, reports, and software packages to create a financial statement are geared to customers’ needs.

The entire customer support team makes problems go away so easily. They are a pleasure to work with.