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HBS Systems Wins Two Silver Stevie® Awards

HBS Systems Wins Two Silver Stevie® Awards

HBS Systems, a leading provider of web-based equipment dealership management systems and rental software, has been named the winner of two 2 Silver Stevie® Awards in the Contact Center of the Year (Up to 100 Seats) – Technology Industries and Customer Service...
Common Characteristics of Customer Service Teams

Common Characteristics of Customer Service Teams

What is good customer service? While the definition can vary from company to company and industry to industry, good customer service typically means providing timely, attentive, positive service to a customer, and ensuring their needs are met in a way that reflects...