Karen O’Connor serves as VP of User Experience for HBS Systems. An award-winning industry expert, Karen brings more than 40 years of dealership experience to the team. Prior to joining HBS Systems, Karen held various positions at an equipment dealership. Prior to her current role at HBS Systems, Karen served as an Installation and Training Specialist, Support Manager, and Director of Client Services. Karen graduated from Colorado Mesa University in Grand Junction, CO, with a degree in Education.