HBS Systems
Customer Success Story
HBS SYSTEMS CUSTOMER SUCCESS STORY
HBS Systems focuses on partnering with dealerships to improve the life of their
business. Read how Badger Contractors Rental & Supply, a multi-location full-
service equipment and tools dealership, has increased profitability and enhanced
customer satisfaction at their business by using our fully-integrated NetView ECO
dealership management system.
Challenges
Badger Contractors Rental & Supply construction equipment and tools dealership
was in search of technology to help improve the workflow for their sales and
service departments as well as increased functionality for their growing rental
business. They weren’t getting the support and service they expected from their
previous ERP, and needed a partner that would not only be able to service both
their sales and rental customers, but also provide their team with access to data
whether on the showroom floor, in the service department, or at the job site. Brian
Mueller’s team prides itself on being friendly and knowledgeable, with a focus on
adapting solutions to their customer’s individual needs, and wanted to find an ERP
that shared that business philosophy.
Solutions
In 2016, Badger Contractors Rental & Supply was evaluating their options and
didn’t know if HBS Systems would be able to handle the growing rental side of
their business. “After an extensive search comparing the best equipment rental
software providers in the equipment and tool rental dealer market, Badger
Contractors Rental & Supply determined that HBS Systems’ eager development
team that created solutions within the software, based upon their specific needs,
was such a refreshing change,” said Brian Mueller, Badger’s CFO. What made HBS
Systems’ product such “an easy choice” for them was the fact that HBS System’s
NetView ECO’s innovative product was truly web-based, giving our team access
to information from anywhere on any device,” and how “the seamless integration
of the ARA Rental Market Metrics… built into the software, [allowed] for easy and
meaningful industry reporting.”
Brian continued, “HBS Systems’ fully integrated accounting enabled Badger
Contractors Rental & Supply to quickly establish an ROI, as an additional
accounting package wasn’t needed for revenue recognition, something that was
lacking in the other rental software products we researched.”