If you aren’t already experiencing challenges with technician shortages at your equipment dealership, there’s a good chance you will in the near future. According to the 2020 AED Foundation industry research report, the equipment industry has a job opening rate three...
As a seasoned marketer, I’ve had the honor of experiencing inspiring, educational, and life-changing events. My first time attending the “Women In Industry Conference” is at the top of my experiences. From the moment I arrived, The Loews Chicago O'Hare hotel buzzed...
Agricultural, construction, rental, and material handling equipment dealerships are no strangers to seasonal demand fluctuations. The key to being fully prepared for the next busy season is to focus on efficiency once the dust settles. In this blog, we'll outline ways...
Whenever I call with a problem, and usually it is a hard one, they always do their best to resolve it and keep me up to date on what is going on.
As a long-term 25-year customer of HBS Systems, we were happy with the software; however, we were lured away from a competitor with a smoke-and-mirrors sales pitch. After switching to the competitor software, it only took about 6 months to figure out we had made a mistake and we switched right back to HBS Systems.
HBS Systems customer service is over the top. They have provided training to our team to train new employees and I’d recommend any dealership to look at HBS.
Quick response when we have an accounting question. Best customer service with great people who are always ready to help.
We were impressed with HBS Systems when we made a request specific to our dealership. Their team expedited the programming process to upload a short-notice store addition into the business system. I’d recommend to any dealership to take take a look at HBS Systems.
I’d recommend any dealership to take a look at HBS Systems. Every time I have an issue, I submit a case and receive a call the same day. The problem is fixed right away. They have the best system in the industry.
The integration of each facet of the dealership: sales, parts, and service. This software allows us to keep track of sales orders, daily parts orders, and customer work-in-process in real-time. We have been on the system for many years and it keeps improving with the dealership personnel in mind. It has also helped increase our efficiency which has led to much better bottom-line profitability for the dealership.
HBS Systems is very easy to use and easy to get around in. The custom financials make it easy to look at all 13 locations on one consolidated screen, and if needed, I can look at each location for further analysis.
If you are looking for a DMS, call HBS Systems. They provide the best response time and solution-based service of any company I’ve done business with! SupportNow customer service is to be applauded for their response time and they treat our employees with respect when correcting an error.
The functionality of the system is very user friendly. The product support team is great and helps the ease of use with the software.