Boost Efficiency and Profits During the Busy Season
As peak season approaches, equipment dealerships need to make sure each of their departments is prepared for the increase in customer activity and heightened workload. And in these current times, it may be with less staffing than desired. Utilize your dealership...
Easy Tracking for Key Metrics of Your Equipment Dealership
For equipment dealerships to achieve success, it is essential that each department work together, communicate consistently, and have access to real-time data. This involves tracking both key and emerging metrics to optimize operations, strengthen customer...
4 Ways to Get Rid of Dead Inventory
While most dealerships know they have dead inventory, many are unaware of just how much. Dead, or sometimes referred to obsolescent inventory, are items that are unlikely to sell in the future. Dead stock can happen due to various reasons, such as decreased demand,...
HBS Systems customer service is over the top. They have provided training to our team to train new employees and I’d recommend any dealership to look at HBS.
The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.
Whenever I call with a problem, and usually it is a hard one, they always do their best to resolve it and keep me up to date on what is going on.
The functionality of the system is very user friendly. The product support team is great and helps the ease of use with the software.
It has saved me hundreds of hours on the John Deere statement reconciliation alone. The automatic pricing updates improve accuracy saving us time and money.
The training we received was well worth every penny. Lots of new info that we learned and ways to be more efficient. Best training I have attended.
When we experienced problems with our server in 2019, the team at HBS went above and beyond to assist us to get us up and going as fast as possible. I’d recommend any dealership to choose HBS Systems.
I’d recommend HBS Systems to any equipment dealer; it’s a great system that saves time, decreases errors, and allows our team to improve upon customer service by providing real-time information within the software.
I’d recommend any dealership to take a look at HBS Systems. Every time I have an issue, I submit a case and receive a call the same day. The problem is fixed right away. They have the best system in the industry.
HBS Systems’ fully integrated accounting enabled Badger Contractors Rental & Supply to quickly establish an ROI, as an additional accounting package wasn’t needed for revenue recognition, something that was lacking in the other rental software products we researched.
HBS Systems provided system update training live at the dealership with our team to train us. The service after implementation has been amazing as well. The team is very quick to answer support questions and concerns.
I’ve been working with HBS for 12 years and have never been disappointed. We recently acquired a second location and did our training via a Zoom call and it was fantastic. The phone support staff are always friendly and courteous. Thank you for always being there to help when it is needed. I would recommend HBS Systems equipment dealership software to other dealerships.
If we have any kind of problem we email or call and they are on it to get it solved. I’d highly recommend HBS Systems to any dealership to improve workflow. They truly understand the business.
Dealership support and service is huge with a complex business system. HBS provides outstanding customer service and does well to react when we run into trouble or have questions. Very helpful and knowledgeable when things don’t go as planned.
Very helpful and proactive team that keeps the system up to date. HBS Systems Kubota parts catalog lookup and price file availability save our team time and money. They were important factors in us choosing HBS Systems.”
After using other systems, I can honestly say that the HBS Systems Parts Inventory and POS Invoicing application is the most powerful I have ever seen. It’s full-featured and accurate, yet user-friendly and easy to learn.
The entire customer support team makes problems go away so easily. They are a pleasure to work with.
I’d recommend HBS Systems to any equipment dealer, it’s a great system that not only saves time but also decreases errors and allows our team to improve upon customer service by providing real-time information within the software.
The integration of each facet of the dealership: sales, parts, and service. This software allows us to keep track of sales orders, daily parts orders, and customer work-in-process in real-time. We have been on the system for many years and it keeps improving with the dealership personnel in mind. It has also helped increase our efficiency which has led to much better bottom-line profitability for the dealership.
HBS Systems provides excellent customer service. Our team consistently gets fast results with any problems solved on our first call. I’d tell any dealership to take a look at their software.