Dedicated to Serving Material Handling Dealerships
Fully Integrated DMS Solutions
Training and Customer Support
The most critical aspects of a successful equipment dealer management software conversion are data conversion, employee training, and implementation. Our proven processes are unparalleled in the industry and provide your team with a seamless transition to your new DMS. Our award-winning team of equipment dealership experts offers ongoing education, training, and exemplary support.
Parts, Service, Rental, and Unit Sales are fundamental to your dealership’s success. NetView ECO gives you the ability to easily access information from any device at anytime. Whether at the counter, in the warehouse, or on the jobsite, your team will have access to real-time information at their fingertips. Maximize revenue and improve efficiencies of your profit centers.
CRM, Business Intelligence, Dashboards, and OEM integrations are just a few of the many integrated tools within the NetView ECO equipment dealer management software. Increase productivity and get an advantage over your competition. NetView ECO's extensive capabilities make it easier to provide excellent customer service.
It is critical to stay constantly informed of your dealership’s financial status. That’s why the NetView ECO equipment dealer management software integrates accounting solutions and financial analytics throughout your entire business to give you timely and accurate information regarding your finances when you need it the most.
Powerful DMS Features to Advance
Your Equipment Dealership
HBS Systems prides itself in providing advanced technology today that positions your equipment dealership for the future.
Empower your team with a customized workspace based upon specific job responsibilities. Drag, drop, resize and reorganize over 100 ActiveView tiles to track important data in real-time. Access information critical to your equipment dealership from anywhere on any device with NetView ECO equipment dealer management software.
Provide your team with the most powerful reporting engine offered by equipment dealer management software in the industry. Edit, schedule and customize more than 100 Vision BI reports that provide valuable insights. Vision into your dealership allows you to confidently make data-driven decisions to maximize profitability.
NetView Service Connect
Organize your dealership’s service department with our web-based equipment dealer management software. Service Connect delivers scheduling calendars, clock in/out notifications from technicians, telemetry, and more, all from any device and always in real-time. Improve efficiency and increase customer satisfaction.
Never miss a sale with NetView ECOM. Our streamlined e-commerce solution, provides your dealership with an easy way to monitor and process sales orders from multiple channels in one place, including NetView DealerNow. NetView ECOM allows you to approve, add shipping, revise quantities, send partial orders, and more with ease, helping to increase efficiency and online sales.
Provide your customers with 24/7 account access to pay invoices, order parts, schedule service, check inventory, and more on a mobile device. The customer-facing application allows you to push notifications to your customers on orders or repairs, promotional notices, and service reminders. Reduce support costs, strengthen customer satisfaction, and increase brand loyalty.
HBS Systems prides itself on providing advanced technology today that positions equipment dealerships for the future. Our goal is to deliver more technology and benefits than expected, providing solutions that connect your dealership with your customers to strengthen customer satisfaction and loyalty. Advance your dealership with NetView ECO DMS.
Information is power! Empower your team with a 360 view of valuable customer information including: Account, Parts, Service, Equipment, Rental, and more. All available in a single location before starting a transaction. Increase customer satisfaction and improve efficiency with our equipment dealer management software.
NetView Unit Inquiry
Give your team easy access to vital information for a piece of equipment in one place. See financial details, equipment options, repair order history, and pictures/video links on any device from anywhere. Our equipment dealer management software provides real-time updates to streamline communication and ensure accuracy.
Simplify complex rental processes from quotation through invoicing to collection. Optimize your fleet utilization, upsell parts and service, upload photos, increase profitability, and more with real-time insight into the availability of your rental fleet from anywhere on any device with NetView ECO equipment dealer management software.
Solutions Tailored by Role
CEOs & Presidents
Streamline all divisions of your equipment dealership. NetView Active Desktop’s customized dashboard provides real-time information for all departments, allowing you to make data-driven decisions to maximize profitability.
CFOs & Finance
Automate financials for all departments of your dealership. Our DMS software has powerful reporting tools that provide critical financial data allowing you to analyze information in your customized NetView Active Desktop dashboard.
Empower your sales team to increase sales and improve customer service. NetView Active Desktop’s equipment dealer management software's customized dashboard provides sales reports to manage opportunities, communication, and schedules.
Automate complex processes to increase efficiency, letting you easily manage parts sales, order fulfillment, price files, purchase, returns, and more. NetView Active Desktop’s customized dashboard provides real-time data to ensure on-time delivery increasing customer satisfaction and profitability.
Service & Warranty Managers
Streamline your service department and maximize profitability. Organize schedules, manage warranty claims, through automated OEM integrations, track the status of every job, unit, and technician. NetView Active Desktop’s customized dashboard provides real-time data to streamline your entire department.
Maximize your fleet to increase customer satisfaction and dealership profitability. Powerful features streamline the complex rental process. NetView Rental gives your team access to real-time inventory availability and the ability to click to call, text, or email customers from anywhere on any device.
Equipment Dealership Management Software
Customized for Your Industry
Throughout 2022, we anticipate numerous changes to affect business and equipment dealerships both in terms of demand and business operations. For example, the demand for equipment is expected to keep rising, and revenue is projected to grow, indicating a strong year...
Adopting e-commerce at the dealership has been a hot topic in the industry for a few years now. A recent Forbes article projects global e-commerce sales to hit $4.2 trillion as the online surge continues. The recent pandemic has increased the rush to turn talk into...
The primary purpose of any technology is to simplify a process to make it more intuitive and efficient to create a more productive workforce and profitable organization. However, this is if used correctly, and it benefits the service an organization is providing. When...
The training we received was well worth every penny. Lots of new info that we learned and ways to be more efficient. Best training I have attended.
Earl, Cindy, Teri and the entire SupportNow team make problems go away so easily. They are a pleasure to work with.
I’d recommend HBS Systems to any equipment dealer, it’s a great system that not only saves time but also decreases errors and allows our team to improve upon customer service by providing real-time information within the software.
HBS Systems customer service is over the top. They have provided training to our team to train new employees and I’d recommend any dealership to look at HBS.
HBS Systems’ fully integrated accounting enabled Badger Contractors Rental & Supply to quickly establish an ROI, as an additional accounting package wasn’t needed for revenue recognition, something that was lacking in the other rental software products we researched.
If you are looking for a DMS, call HBS Systems. They provide the best response time and solution-based service of any company I’ve done business with! SupportNow customer service is to be applauded for their response time and they treat our employees with respect when correcting an error.
On occasion, we’ve requested special need reporting and they always find a way to get us the information fast!
HBS Systems provided system update training live at the dealership with our team to train us. The service after implementation has been amazing as well. The team is very quick to answer support questions and concerns.
The attention our business got right out of the gate set the bar extremely high, and our training was phenomenal. We immediately benefited from the real-time updates that are crucial when handling our rental customers. NetView Active Desktop allowed us to quickly see our available inventory, status of machines in service, and better understand demand for future planning all on one screen.
I love HBS Systems software! It’s not complicated and has all that is needed without too many steps.